I'm a novice/maker/expert; is the Boldport Club right for me?
The projects that we create do not target any specific level of expertise
or audiences. We aim to create projects that could potentially be interesting
to anyone, although they are not of the 'learn electronics / how to solder'
kind (many of those exist elsewhere). Some projects are quite easy while some
would be challenging even for the experienced. As long as you're willing to ask,
learn, explore, discover, try, and quite possibly fail at the process, you'll
be fine and in good company. If you're a complete novice, it would probably be best to
have someone experienced help with some projects. We have a large community on
our Discord server and there's always
quick help waiting there.
How do I join the Club?
Make a purchase of at least £30 at the Club shop. You can place an order of less
than £30 but until you reach the threshold you won't become a member. The main benefit
of becoming a member is access to our Discord server; just follow the link from the
email you receive when you register or make a purchase.
I placed an order; when will it be shipped?
We ship roughly twice a month. The primary reason is that shipping is quite time consuming and we don't actually ship
that much. In other words, we'd rather spend time designing than going to the post office until sales reach the point of where
shipping more often makes sense. We'll send you an email when we ship, but expect up to two weeks from order for that to happen.
If you need us to ship an item quickly, get in touch and we'll see what we can do. See how we ship in the next question.
How do you ship my order?
To keep costs down we ship using standard post, not tracked. We charge £2 for the UK, and £3 for the rest of the world. This
means that you'll receive your package 1-2 days in the UK, 3-5 days in Europe and 5-7 days for the rest of the world from the
day that we shipped your package. That's what the post office says, and in reality it can take longer; sometimes it can take a
month, particularly to Canada for some reason. At our discretion for large orders we may ship the packages via a tracked service.
Some projects at the shop are out of stock; will you make more?
No plans for that, but we may make future variants in the future.
How do I access the Discord server?
Our Discord server is a major benefit of the membership. If you've ever been a member or have recently joined, use this link
to get in and follow the instructions there to get access to all the channels.
The project arrived! It's lovely. But it is missing a component :( What's the plan?
Sorry about that! We do our best for that not to happen. Email us to let us know and
we'll sort it out as soon as possible.
I'm no longer a member but I keep getting your emails. WTF?
We don't remove people from the email list when they cancel the membership. To stop getting emails from us just unsubscribe
using the link at the bottom of the email.